Privacy Policy  

Introduction

Effective Date: September 10, 2025

At My Limousine Service, we value the trust you place in us when you share your personal information. This Privacy Policy explains the types of information we collect, how we use it, the steps we take to protect it, and the choices you have regarding your data. By visiting or using our website or services, you agree to the terms outlined here and in our Terms of Use.

What information we collect?

When you interact with My Limousine Service online or through our services, we may collect:

1. Non-Personal Information
Includes data that does not directly identify you, such as:
- Browser type
- Device information
- IP address
- Website usage patterns
We use cookies and analytics tools (e.g., Google Analytics) to gather this information.

2. Personal Information
Includes data that identifies you as an individual, such as:
- Name
- Phone number
- Email address
- Billing information
- Travel preferences
You may provide this information when you:
- Request a quote or book a reservation
- Contact customer service
- Create an online profile
- Subscribe to marketing communications

    How We Use Your Information

    We use your information to:

     
    Confirm and manage reservations
 
    Process payments and send receipts
 
    Send updates, service alerts, or trip details
 
    Communicate via your preferred method (text, phone, or email)

    Personalize your experience
 
    Offer promotions or service announcements (if opted in)
 
    Monitor and improve website performance

    Comply with legal and regulatory obligations


    Your data may be stored or processed in the United States or other jurisdictions. By using our services, you consent to these transfers.

      Protecting Your Information

      We implement industry-standard security measures, including encryption and access controls, to protect your data. While we strive to safeguard your information, no system is completely secure. We cannot be held responsible for breaches beyond our reasonable control.

      Retention

      We retain personal data only as long as necessary for business operations, legal compliance, or dispute resolution. You may request deletion of your data at any time, subject to legal or contractual obligations.

      Cookies

      Our website uses cookies and tracking technologies to:

      - Remember preferences

      - Analyze site usage

      - Improve functionality


      You may disable cookies via your browser settings, though some features may not function properly. We honor Global Privacy Control (GPC) signals as valid opt-out requests

      When We Share Information

      We do not sell or rent your personal information. We may share data:

       With service providers (e.g., payment processors, IT support) under contractual obligations

      - To comply with legal requests or subpoenas

      - To investigate fraud or security issues

      - To protect the rights or safety of My Limousine Service, our clients, or others

      - To enforce our Terms of Use

      Your Rights Under New Jersey Law

      If you are a New Jersey resident, you have the right to:

      - Access your personal data

      - Correct inaccuracies

      - Delete your data

      - Port your data to another provider

      - Opt out of:
 
       - Targeted advertising
 
       - Sale of personal data
 
       - Automated profiling with legal or significant effects
You also have the right to appeal if we deny a data request. 

      Appeals can be submitted via email, and we will respond within 45 days.

      Sensitive Data & Consent

      We do not knowingly collect sensitive personal data (e.g., biometric, health, or financial data). If we ever need to, we will request your explicit opt-in consent. For children under 13, we require verifiable parental consent. For teens aged 13–17, we require direct opt-in consent.

      Your Choices

      You may:

      - Opt out of promotional emails via unsubscribe links

      - Update or correct your personal data by contacting us

      - Request deletion of your personal data (subject to legal obligations)

      Limitation of Liability

      My Limousine Service takes reasonable steps to protect your data. However, by using our website and services, you acknowledge that we are not liable for unauthorized access or breaches beyond our control.

      Location Data

      My Limo developed by GroundWidgets , may collect and use your device's location data to provide location-based services, including matching you with nearby drivers, calculating fares, and ensuring passenger and driver safety.

      We collect location information with your consent and only while the app is in use. You can disable location access at any time through your device settings.

      Account Deletion

      If you would like to delete your account associated with My Limo , developed by GroundWidgets, please contact us using the information below.
      Once we receive your request, we will begin the account deletion process and remove your data in accordance with our privacy policy.
       
      To request account deletion, please email us at: reservations@mylimo.com

      How to contact us

      For questions or requests regarding this Privacy Policy or your personal data, contact:

      My Limousine Service

      Phone: 973-929-5466

      Email: reservations@mylimo.com